I don’t think anybody will be surprised to hear that social media can be addictive. Well, “fine” so far. But what did indeed surprise me was what I heard recently when I heard the c’t “Haken dran”-Podcast (german only).
(more…)Category: Blog
IT, Data, Work
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75% of Software projects fail – why?
A lot of software projects cost more than expected, take longer to finish and / or deliver a result below expectation.
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SmartTVs going from bad to worse?
When we bought a new TV a couple of years ago, I was really to use all the Smart features from our SmartTV. But after a while the discomfort has outweighed the features. Recently we had the opportunity to “test” a newer SmartTV in a hotel and I must admit – it hasn’t gotten better! But I was surprised that the rabbit hole was even deeper and darker than I would have expected …
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The NPS Is Dead – How we killed it with Incentives
I suppose most people in IT have encountered the Net Promoter Score (NPS) in some form. If you’re unfamiliar with it, just check out the Wikipedia article.
In brief, the Net Promoter Score (NPS) is a metric used to gauge customer loyalty and satisfaction. It’s calculated by asking customers how likely they are to recommend a product or service on a scale from 0 to 10. The score is then derived by subtracting the percentage of detractors (those who score 0-6) from the percentage of promoters (those who score 9-10).
It sounds good, and for a time, it served its original purpose well!
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Toxic Positivity and Whitewashing in Tech
What I’ve been noticing and disliking more and more lately:
All the whitewashing and toxic positivity!
(more…)Fediverse Reactions
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Love it, Change it or Leave it
The picture shows a CleanUpBag from LOWA GmbH that I once won in a promo from LOWA including the litter that I found (and collected) on a mountain hike. The reactions on social media were either “thank you” or anger at the people who leave the litter on the trails.
And I can understand those who feel anger! I used to feel the same way!
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Audio and Video Quality in Online Meetings DOES matter
We’ve all been there – endless online meetings, squinting at grainy screens, wondering if our colleagues are even awake. Seriously, how many online meeting does it take to realize that audio and video quality matter more than we want to admit?
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