When people talk about Generative AI, the focus is usually on:
- Prompting
- LLMs
- Chatbots
- Proofs of Concept (POCs)
But what I am missing a lot in those conversations are:
- Try classic automation first
- Process integration: Can I add it into a process so that it fixes a problem?
- Data privacy
- Security
- Works council/employee representation (if applicable)
- Observability (not just the usual observability but also prompts and responses)
- Robust data pipelines (a.k.a ETL)
- Model Selection
- Model decay & re-evaluation (How often will you need to update? Currently about ~1x / year)
- Regulatory Compliance AI Act (EU)
- Costs (Tokens, maintenance, scaling — over years, not demo days)
- Scalability
- Latency & Performance:
- Testing (“it works in demo” ≠ “it works in production with real users”)
- Human-in-the-Loop (HITL):
- The other 95% of the app (The “boring” software stack around the AI)
- APIs (If it’s meant to automate, it needs to talk to other systems)
If there’s a user interface:
- Interface design & UX (no one uses what they can’t understand)
And the elephant in the room:
- How do you address the fear—justified or not—that you might be innovating people out of their jobs?
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